FAQ - Sparkles Softwash

Frequently
Asked
Questions

SoftWashing uses cleaning solutions to aid in cleaning in place of high pressure, making it the safest option to clean nearly all surfaces. We use cleaning solutions that are Biodegradable, water-based, and environmentally friendly that easily eliminate algae, mildew, mold, and bacteria and emulsify bug nests, grime, and dirt, all while leaving it sparkling and sanitized!

Do You Use Eco-Friendly Chemicals?

We take every precaution to protect your home, plants, and animals using 100% biodegradable, and Low VOC Trademarked environmentally friendly solutions.

Are You Insured?

Sparkles SoftWash is backed by theseal.com http://www.asktheseal.com/CompanyProfile.aspx?I=2134, TheSeal.com sets the bar high for safety and standards. You can rest assured that we are not only an insured business but all employees are background checked. For peace of mind, we will be notifying you of which team member will be arriving on your date of service including a photo of the technician and the date they were last background checked.

What Type Of Training Do You Have?

All technicians at Sparkles Softwash have received training from the industry’s leading authority. In ideal situations, we can clean your roof up to three stories from the ground. However, please understand that even if you request we stay off your roof, it may not be possible to clean hard-to-reach areas. Chimneys, behind-screen enclosures, back sides of roof gables, and slopes are often hard to reach from a ladder or the ground. These areas may require technicians to get on the roof. But you can be confident that our technicians are trained to use the utmost caution when walking on any roof.

Will My Windows Be Cleaned During A House Wash?

During a house, we will soft wash your windows and tracks, removing any dirt, grime, and mildew. Unfortunately, due to the hard water we have in DFW, our soft washing process may leave some water spots. If you are concerned about spotted windows, ask about our window cleaning service and maintenance packages.

How Will The Landscape Be Affected During The Softwash Process?

SPARKLES SOFTWASH cleaning solution is strong enough to clean your roof, kill all existing algae, and keep algae from coming back. Sparkles Softwash uses Good Stewards plant Wash that helps protect your landscape. Plant Wash has a neutralizing agent and enhancer to help your landscape continue to thrive. Though Sparkles Softwash takes all precautions to protect your landscape. Some plants directly in the drip line of the roof may defoliate slightly, while some may defoliate completely. This condition, though unsightly, is temporary. Plants that do not recover after 90 days due to any services will be replaced by Sparkles Softwash at no cost to the customer. A similar condition occurs when cleaning driveways and walks. The grass on either side of the concrete can turn brown as far out as six inches. The discoloration usually diminishes after edging or mowing one to two times.

Is it safe to pressure wash all surfaces?

No, it is not safe to pressure wash all surfaces. Some surfaces can be damaged by pressure washing, such as wood, vinyl siding, and certain types of paint. Sparkles SoftWash can determine if a surface can be safely pressure washed.

What are the benefits of pressure washing?

The benefits of pressure washing include: improved aesthetics, removal of dirt, mold, and mildew, improved air quality, increased safety, and extended lifespan of outdoor furniture, decks, and siding. It can also help to make surfaces last longer by removing contaminants and corrosion, as well as reduce the amount of maintenance needed to keep outdoor areas clean.

How often should pressure washing be done?

Pressure washing should be done yearly depending on the amount of dirt and grime on the surface. In areas that are more heavily trafficked, more frequent pressure washing may be necessary.

How do you price pressure washing?

The cost of pressure washing depends on several factors, such as the size of the area to be cleaned, the type of materials to be cleaned, and the difficulty levels of the cleaning job. For an exact quote, give us a call today!

Is Pressure Washing environmentally friendly?

Yes, pressure washing can be environmentally friendly if it is done using biodegradable detergents that do not contain harsh chemicals and pollutants. Pressure washing can help reduce pollution, as it can remove dirt, grime, and other pollutants that may have built up on hard surfaces, helping to improve air and water quality.

Why should I hire a professional to do pressure washing when I can do it myself?

Hiring a professional for pressure washing offers many advantages. Sparkles SoftWash is experienced and trained to use the right amount of pressure so that the washing is done safely and efficiently. Additionally, Sparkles SoftWash knows the proper methods and techniques to get the best results possible.

Do I need to be home for my house washing?

No, you do not need to be home for your house washing. However, you may wish to take certain steps to ensure that the process runs smoothly and safely, such as making sure all pets are removed from the area and any items you don’t want disturbed are put away.

What type of solutions do you use to wash my house?

Sparkles SoftWash uses a low-pressure, eco-friendly cleaning solution to safely and effectively clean your house. The solution is biodegradable and contains no harsh chemicals, making it safe for children, pets, and plants. It also doesn’t leave any streaks or damage behind. The solution is sprayed onto the surface and then rinsed off with fresh water. This allows it to penetrate the surface and remove dirt, grime, algae, and mildew without causing any damage.

What do I need to do to prepare for house washing?

To prepare for Sparkles SoftWash house washing, you should make sure the area to be cleaned is properly cleared of any furniture and décor before the service begins. Additionally, please keep all pets up during your service.

Why does soft washing create a clean that last 4-6 times longer?

Soft washing uses a combination of low-pressure techniques and special cleaning products to safely remove dirt, bacteria, and algae from surfaces. This results in a cleaning that lasts 4-6 times longer because the cleaning products used create a protective barrier that prevents the recontamination of surfaces for a longer period of time.

Do you clean my windows?

Yes, Sparkles Softwash offers window cleaning service. During your scheduled house wash we will clean your windows, screens, and tracks which are all included in your house wash. However, depending on the area of your home hard water may leave spots, we are happy to add streak free window cleaning to your house wash package.

What is involved in soft washing my roof?

Soft washing a roof involves using a specialized low-pressure pump to spray a biodegradable cleaning solution onto the surface of the roof. This cleaning solution is specifically designed to safely and effectively remove algae, mildew, moss, fungi, and other organic growths from the surface.

What types of roofs can be soft-washed?

Soft washing can be used on many different types of roofs, including shingle, wood shake, metal, asphalt, tile, and slate.

Are the Soft Washing solutions you use safe for my family and pets?

Yes, Sparkles SoftWash solutions are safe for pets and families. Sparkles SoftWash solutions are specifically formulated with the highest quality ingredients to be Biodegradable and Low-VOC for your safety. They are powerful enough to do the job effectively, but still gentle enough to not harm people or pets.

How Frequently should I clean my roof?

Why do you use soft washing rather than pressure washing to clean my roof?

Soft washing is a safer and more effective way of cleaning roofs than pressure washing. It uses a low-pressure application of cleaning solutions to break down and remove dirt, algae, moss, and other contaminants without damaging the roof. Pressure washing can be more aggressive and may cause damage to the roof due to its higher pressure. Soft washing is also beneficial because it allows for more thorough cleaning as it targets specific areas to be treated and is better at removing stubborn contaminants than pressure washing.

How do I know my gutters need to be cleaned?

If you notice you have water pooling near your home’s foundation or overflowing from the gutter during a rainstorm, it is likely time to clean your gutters. You should also look for signs of debris such as dirt and leaves in the gutters, and if plants are beginning to grow in the gutters it is definitely time to get them cleaned.

How long does gutter cleaning take?

Gutter cleaning usually takes between two and four hours, depending on the size of the gutter system.

Why are my gutters overflowing?

It is likely due to clogged gutters or insufficient downspout drainage. You may need to inspect your gutters and clean out any debris that may be blocking the water flow. You may also need to add additional downspouts to better manage the water flow away from your home.

Can I clean my gutters myself?

Yes, you can clean your gutters yourself. However, it is important to use proper safety equipment and tools to ensure that the job is done safely and correctly. If you don’t like ladders give us a call today!

We prefer not to have our gutters blown clean what process do you use?

We use a method called “ladder and scoop” to clean gutters. This involves setting up a ladder in front of the gutter and scooping out any debris that has accumulated over time. We can also use a garden hose to flush out any remaining dirt or debris that is hard to reach.

There's No Easier Way To Get Soft Washing Than Our Simple 3 Step Process

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